Must a dealership offer a Buyer's Guide in Spanish if negotiations are conducted in that language?

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A dealership is required to offer a Buyer's Guide in Spanish if negotiations are conducted in that language to ensure clear communication and understanding for the customer. The Buyer's Guide provides important information about the vehicle's warranty and rights, which should be accessible to all customers, especially those who prefer to communicate in Spanish. By providing this document in the language of negotiation, the dealership is complying with consumer protection laws that aim to prevent misunderstandings and ensure that customers have the necessary information to make informed decisions about their purchases. This requirement aligns with the principle that consumers should be adequately informed in their preferred language, particularly when significant financial transactions are involved.

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